Client Services
Account Management
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Our team provides each client with a dedicated account manager to partner with to ensure the best possible customer experience is provided. We prioritize open communication, responsiveness, and ensure a collaborative relationship that goes beyond transactional services.
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We believe in the power of informed decision-making. That's why we offer a range of reporting options to suit your needs. Whether you prefer a weekly, monthly, or on-demand reporting schedule, our flexibility ensures that you have real-time insights into your operations and is critical to our commitment to delivering top-notch inventory management and fulfillment solutions.
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With precision and accuracy, we conduct thorough physical inventory counts, providing real-time insights to optimize stock levels, prevent discrepancies, and ensure the seamless functioning of your supply chain.
Project Management
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We are able to assist in any special projects, we have the resources, skills, tools, and knowledge to help you complete a planned project and achieve it goals. Our team understands that every project has its own goals and challenges, with a strong communication and our experience we know can meet all your deliverables in a timely and cost-efficient manner.
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We provide comprehensive subscription management services, ensuring smooth and efficient handling of subscription-based models, from customer sign-ups to billing and ongoing support, to optimize your business operations.
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Let us help facilitate your companies’ next printed communications. We can assist with projects that involve printing brochures, letters, newsletters, and post cards, as well as collating, and specialty mailings.
Inbound and Outbound Customer Contact Services
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We have a dedicated team that able to handle incoming calls and emails from customers and businesses who need customer support concerning your products and services.
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Our team can assist your business to make outbounds call in support of sales, surveys, research, proactive customer notifications, and any other initiatives you may need.
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We provide each client with relationship manager that will be your daily point of contact. Our RM will make ensure that you have everything you need to keep you clients satisfied. They will assist in resolving any customer issues, collaborate with other departments, and effectively communicate with you.